Administration for Community Living
Zoom for Government. Granted an Authority to Operate by the Department of Homeland Security and the FedRAMP PMO
Resources
Distributor
Zoom for Government is available on GSA Schedule 70 through Carahsoft, our official government distributor.
Support
For any Zoom for Government support inquiries, please note our support hours are Monday-Friday 8:00 AM-8:00 PM (Eastern Time).
Contact Zoom Support via the following communication channels:
Online:
Submit Support Request
Phone:
833-ZOOM-GOV (833-966-6468)
For more information
Frequently Asked Questions
What is Zoom for Government?
Zoom for Government is a FedRAMP Authorized SaaS service operating at the Moderate baseline and has reciprocity to DoD Impact Level 2. Zoom for Government is operated and controlled by only US Persons-including all customer support personnel, sales engineers, and operations personnel. Zoom for Government has a separate Software Development LifeCycle that is implemented and controlled by US Persons only.
Where are the data centers and storage locations for Zoom for Government?
Zoom for Government data centers and storage locations are CONUS (Continental US) only with all customer sensitive data stored in AWS GovCloud.
What's the difference between Zoom for Government and Zoom Commercial?
Zoom for Government has all the same features within Zoom Commercial but operates in a dedicated, secure infrastructure designed to meet the requirements of FedRAMP Moderate baseline and DOD Impact Level 2.